Refund & Cancellation

Version 1.0 · Template — have it reviewed by your legal counsel before launch.

• Orders can be cancelled free before the seller confirms registry transfer.
• Once credits are retired on a registry, retirement is irreversible and the order cannot be refunded — except where the credits are proven invalid or the serials were misrepresented, in which case a full refund and GST credit note (s.34 CGST Act) are issued.
• If the seller fails to transfer within 7 days, the buyer gets an automatic refund.
• Refunds go to the original payment method within 5–7 working days.